Privacy Policy

Last Updated: November 24, 2025

1. Introduction

This Privacy Policy describes how Neerankit Enterprises (OPC) Private Limited, operating as OneMetrik (“we,” “us,” or “our”), collects, uses, discloses, and protects your personal information when you visit our website, use our services, or interact with us.

Registered Office:
Neerankit Enterprises (OPC) Private Limited
NO. 789, BELLANDUR VILLAGE VARTHUR HOBLI BANGALORE, BANGALORE SOUTH Bellandur Bangalore Karnataka India 560103

Contact Information:


Email: hello@onemetirk.com

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

  • Fill out contact forms or inquiry forms on our website
  • Request a consultation or quote for our services
  • Subscribe to our newsletters or marketing communications
  • Create an account on our platform (if applicable)
  • Communicate with us via email, phone, or other channels
  • Participate in surveys, promotions, or feedback requests

This information may include:

  • Full name
  • Email address
  • Phone number
  • Company name and job title
  • Business information (industry, company size, website URL)
  • Marketing objectives and advertising budgets
  • Any other information you choose to provide

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies, web beacons, and similar technologies:

Usage Data:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring/exit pages
  • Date and time stamps
  • Clickstream data

Advertising and Analytics Data:

  • Meta Pixel data (Facebook Pixel)
  • Google Analytics data
  • Google Ads conversion tracking data
  • LinkedIn Insight Tag data
  • Cookie identifiers
  • Advertising interaction data

2.3 Information from Third Parties

We may receive information about you from:

  • Advertising platforms (Meta, Google, LinkedIn)
  • Analytics service providers
  • Data enrichment services
  • Business partners and referral sources
  • Publicly available sources

2.4 Client Data

As a performance marketing agency, we process data on behalf of our clients for advertising campaign management. This may include:

  • Customer lists for audience targeting
  • Website visitor data from client websites
  • Conversion and transaction data
  • Custom audience data
  • Lookalike audience data

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Delivery

  • Providing and managing our marketing services
  • Creating and managing advertising campaigns on Meta, Google, LinkedIn, and other platforms
  • Monitoring campaign performance and optimization
  • Communicating about your account and services
  • Processing payments and invoicing

3.2 Marketing and Communications

  • Sending promotional materials and newsletters (with your consent)
  • Conducting market research and surveys
  • Personalizing your experience on our website
  • Analyzing trends and customer behavior
  • Improving our services and website

3.3 Advertising and Retargeting

  • Displaying targeted advertisements on Meta, Google, LinkedIn, and other platforms
  • Creating custom audiences and lookalike audiences
  • Retargeting website visitors
  • Measuring advertising effectiveness
  • Optimizing ad performance

3.4 Legal and Security

  • Complying with legal obligations
  • Protecting against fraud and security threats
  • Enforcing our terms of service
  • Resolving disputes
  • Maintaining business records

4. Legal Basis for Processing (India DPDP Act Compliance)

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), we process your personal data based on:

Consent: You provide explicit consent for marketing communications and non-essential cookies

Legitimate Interest: Processing necessary for our business operations, fraud prevention, and security

Contractual Necessity: Processing required to fulfill our service agreements with you

Legal Obligation: Processing required to comply with Indian laws and regulations

You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

Strictly Necessary Cookies:
Essential for website functionality and cannot be disabled

Performance Cookies:
Google Analytics and similar tools to understand how visitors use our website

Functional Cookies:
Remember your preferences and settings

Targeting/Advertising Cookies:

  • Meta Pixel (Facebook Pixel)
  • Google Ads conversion tracking
  • LinkedIn Insight Tag
  • Retargeting pixels from various platforms

5.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality. To opt-out of interest-based advertising:

5.3 Do Not Track Signals

Our website does not currently respond to Do Not Track (DNT) browser signals.

6. Third-Party Services and Data Sharing

6.1 Advertising Platforms

We share information with:

  • Meta (Facebook/Instagram): For ad delivery, audience targeting, and conversion tracking
  • Google Ads: For search and display advertising, remarketing, and analytics
  • LinkedIn: For B2B advertising and professional targeting
  • Other advertising platforms as required for campaign delivery

6.2 Analytics and Tools

  • Google Analytics
  • Website hosting providers
  • Email marketing platforms
  • CRM systems
  • Payment processors
  • Cloud storage providers

6.3 Business Partners

We may share information with:

  • Contractors and service providers who assist in service delivery
  • Professional advisors (lawyers, accountants, auditors)
  • Business partners for joint marketing initiatives

6.4 Legal Requirements

We may disclose information:

  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • To investigate fraud or security issues
  • In connection with business transfers (mergers, acquisitions)

6.5 Data Sharing Restrictions

We do not sell your personal information to third parties. We only share data as described in this policy and with appropriate safeguards in place.

7. International Data Transfers

While we are based in India, some of our service providers (such as Meta, Google, LinkedIn) may transfer and process data internationally, including in:

  • United States
  • European Union
  • Other countries where our service providers operate

We ensure that appropriate safeguards are in place for international transfers, including:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • Other lawful transfer mechanisms

8. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations (typically 7 years for financial records)
  • Resolve disputes and enforce agreements
  • Meet tax and accounting requirements

Specific retention periods:

  • Client contracts and communications: 7 years after contract termination
  • Marketing data: Until you opt-out or withdraw consent
  • Website analytics data: 26 months (Google Analytics default)
  • Advertising campaign data: Duration of campaign plus 2 years

After the retention period, we will securely delete or anonymize your information.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Technical Measures:

  • SSL/TLS encryption for data transmission
  • Encrypted data storage
  • Secure access controls and authentication
  • Regular security audits and updates
  • Firewall protection

Organizational Measures:

  • Employee training on data protection
  • Confidentiality agreements
  • Limited access on a need-to-know basis
  • Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Your Rights Under Indian Law (DPDP Act)

Under the Digital Personal Data Protection Act, 2023, you have the following rights:

10.1 Right to Access

Request access to your personal data we hold

10.2 Right to Correction

Request correction of inaccurate or incomplete data

10.3 Right to Erasure

Request deletion of your personal data (subject to legal obligations)

10.4 Right to Data Portability

Receive your data in a structured, commonly used format

10.5 Right to Withdraw Consent

Withdraw consent for processing activities that require consent

10.6 Right to Grievance Redressal

Lodge complaints about data processing activities

10.7 Right to Nominate

Nominate another individual to exercise your rights in case of death or incapacity

10.8 How to Exercise Your Rights

To exercise these rights, contact us at:

  • Email: hello@onemetrik.com
  • Subject: “Data Subject Rights Request”

We will respond to your request within 30 days or as required by law.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete it.

12. Marketing Communications

12.1 Email Marketing

With your consent, we may send you:

  • Service updates and announcements
  • Marketing newsletters and promotional offers
  • Industry insights and best practices
  • Event invitations and webinar announcements

12.2 Opting Out

You can opt-out of marketing communications by:

  • Clicking the “unsubscribe” link in any marketing email
  • Contacting us directly at hello@onemetrik.com
  • Updating your communication preferences

You cannot opt-out of essential service communications related to your account.

13. Client Data Processing

13.1 Our Role as Data Processor

When providing services to clients, we act as a Data Processor. Our clients remain the Data Controllers responsible for:

  • Obtaining necessary consents from their customers
  • Providing appropriate privacy notices
  • Ensuring lawful basis for data processing
  • Responding to data subject requests

13.2 Our Obligations

As a Data Processor, we:

  • Process data only according to client instructions
  • Implement appropriate security measures
  • Assist clients with data subject requests
  • Delete or return data upon contract termination
  • Maintain records of processing activities

13.3 Sub-Processors

We may engage sub-processors (advertising platforms, analytics tools) to fulfill client services. We ensure these sub-processors meet data protection requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices
  • Legal or regulatory requirements
  • New features or services
  • Feedback from users

When we make material changes, we will:

  • Update the “Last Updated” date at the top
  • Notify you via email (if you have an account)
  • Display a prominent notice on our website
  • Request renewed consent where required by law

Your continued use of our services after changes constitutes acceptance of the updated policy.

15. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

For marketing communications and non-essential cookies, we will obtain your explicit consent through:

  • Opt-in checkboxes on forms
  • Cookie consent banners
  • Email subscription confirmations

16. Definitions

Personal Information: Any information that relates to an identified or identifiable individual

Data Controller: The entity that determines the purposes and means of processing personal data

Data Processor: The entity that processes personal data on behalf of the Data Controller

Cookies: Small text files stored on your device to track usage and preferences

Processing: Any operation performed on personal data, including collection, storage, use, and deletion

Acknowledgment

This Privacy Policy has been prepared in compliance with:

  • The Digital Personal Data Protection Act, 2023 (India)
  • The Information Technology Act, 2000 (India)
  • Meta Business Tools Terms
  • Google Ads Data Protection Terms
  • LinkedIn Advertising Terms
  • General Data Protection Regulation (GDPR) for EEA users
  • California Consumer Privacy Act (CCPA) for California residents

For questions or concerns about this Privacy Policy, please contact us at hello@onemetrik.

Version: 1.0

Last Reviewed: November 24, 2025